How not to make a spill a permanent mark or stain.



One must remember that a stain doesn't just consist of what you spill on the carpet, it also shows if the incorrect chemicals are used to clean and you remove the coloring, damage the fiber or chemically burn the carpet. No amount of cleaning is going to repair that damage. It will be a permanent mark on your carpet.

It is important to act quickly and correctly with different stain types.

Protein, tannin, grease, combination stains all have a setting time and a pre-treatment that will minimize the damage.

A professional deep clean will still be necessary after the pre-treatment for best results.




pet smells



As a first response home treatment for urine(baby, puppy or cat).Press down on the spill with absorbent cloth to absorb most of the urine. Dab with a mild solution of bicarbonate of soda(2 tsp on 250ml tap water) taking care not to saturate the carpet or rub too hard to damage the carpet fibers. Contact us to do a final deep clean and urine treatment. .



oil and grease



As a first response home treatment for oil and grease scrape of as much as possible and or press down with an adsorbent cloth. Dab with a mild solution of dish washing liquid(2 tsp on 250ml tap water) taking care not to wet the area too much or damaging the carpet fiber by rubbing too hard. Contact us to do a final deep clean.



food



Food is commonly a combination off Proteins, grease or tannin. Pick up as much as possible without rubbing it into the carpet. Due to the complexity of some food combinations and carpet material, contact us for best first response approach.



water based paint



It is best to clean water based paint asap before it set, because acrylic becomes plastic when it dries. The color pigment in water paint may dye the carpet fiber which will not be reversible.

Scrape up as much paint as possible. Use water to dilute the paint taking care not to saturate the carpet by dabbing with a absorbent cloth as you go. Do not rub with a brush. Just dab to soak up the water.

Contact us for a final deep clean



blood



As a first response home treatment use cold water to dilute the spill and a absorbent cloth and soak up the water.

Contact us for a final treatment and deep clean



Red wine



As a first response home treatment, pour table salt or bicarbonate of soda on the spill. Start from just outside the spill outline working towards the center. Wait for salt or Bicarb to absorb the wine. Now gently scoop up or vacuum the substance without spreading any of substance. Work from the outside towards the center. Pour a small amount of white vinegar on the spill then use an absorbent cloth to absorb the vinegar. Repeat until color is removed. It is important to do these steps straight after the spill happened so the color do not stain the carpet. Contact us for a final treatment and deep clean.



nail polish



As a first response home treatment scrape up all excess nail varnish and gently clean spill with a cotton bud and nail varnish remover containing acetone. Contact us for final treatment and deep clean.



Crayon



As a first response home treatment gently dab some cooking oil on the stain and work it into the pile with a soft brush until color lifts. Treat for oil and grease afterwards. Contact us for final treatment and deep clean.



Carpet Queen



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